1. Refund Eligibility:
- Clients can request a refund for any physical product purchased from Gamerz Corner within 10 days of delivery.
- Refunds are applicable for both full-priced and discounted products.
2. Refund Process:
- To initiate a refund, clients must provide a valid receipt as proof of purchase.
- The product must be returned in its original packaging and in a resalable condition.
- Refunds will be issued using the original payment method.
3. Refund Exceptions:
- Damaged products will only be refunded if the damage occurred during the delivery process and is reported within 2 days of delivery.
- Products damaged due to misuse, neglect, or improper handling are not eligible for refunds.
4. Return Shipping:
- Gamerz Corner covers the cost of return shipping for eligible refunds. Clients will not be charged for return shipping fees.
- Clients must use the provided return shipping label or instructions to return the product.
5. Refund Processing Time:
- Refunds are processed within 5 business days upon receiving the returned product and verifying its condition.
6. Refund Notification:
- Clients will be notified via email once the refund process is completed. The email will include the refund amount and any relevant details.
7. Exchange Policy:
- Gamerz Corner also offers product exchanges for eligible items. Clients can contact customer support for assistance with exchanges.
8. Cancellation Policy:
- Orders can be canceled within 2 hours of purchase before they are processed for shipping. Once an order is shipped, it is no longer eligible for cancellation but can still be returned for a refund.
9. Contact Us:
- For any inquiries regarding refunds, returns, exchanges, or cancellations, clients can contact our customer support team at [info_gamercorner@aol.com]. Our team is available [days and hours of operation].
Note:
This Return & Refund Policy is subject to change without prior notice. Clients are encouraged to review this policy periodically for any updates or amendments.